The smartCARS client includes a powerful instant messaging system. This chat system allows pilots to communicate privately and with other members of the community.
The Active Users Menu is accessed at the top right of the chat page. This displays a list of all online users, as well as any active private messages.
The smartCARS chat system provides two methods of public chat: Global and Airline. Messages sent in the Global chat will be sent to every online smartCARS user. Airline messages will be sent to any pilots from your virtual airline that are currently online.
The third tab on the smartCARS chat is where you can view a private message. You can switch between private messages via the Active Users menu. At any time, you can double-click the name of anyone in the Active Users menu, or left-click on their name in the chat display area and select "Private Message." Right-clicking their name in the Active Users menu opens the same options panel.
You can read the community rules here.
If a user feels they were inappropriately kicked or banned from the chat system, an appeal can be submitted here.
If a user violates the guidelines explained above, a moderator has the right to kick that user. A user can be immediately removed from the chat system by left-clicking their name in the chat display area and selecting "Kick" from the popup menu that displays. The same option is available when right-clicking a user's name in the active users' menu, accessible at the top right of the chat.
If a user returns to the chat system after being kicked and continues to violate the guidelines, a moderator then has the right to ban that user. A user is banned via the same methods used to kick them, except using the "Ban" button instead.
If a moderator feels that a user should be permanently banned from the smartCARS chat system, they must contact a chat administrator.